Privacy Policy

Effective Date: July 24, 2026

At AZ Car, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

When you contact us or request a quote, we may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Vehicle Details (Make, Model, Year, Condition)
  • Pickup Location
  • Any additional information you provide through our contact forms or phone calls

We may also collect non-personal information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Website Usage Statistics

2. How We Use Your Information

We use your information to:

  • Provide vehicle valuation and cash offers
  • Arrange vehicle inspections and collections
  • Respond to enquiries
  • Improve our website and services
  • Contact you regarding your enquiry
  • Meet legal and regulatory obligations

We only collect information that is necessary to provide our services.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies help us:

  • Analyse website traffic
  • Improve website performance
  • Remember visitor preferences

You can disable cookies through your browser settings if you prefer.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

  • Vehicle collection partners
  • Payment service providers
  • Professional advisers
  • Government authorities where required by law

Any third parties handling your information are expected to protect it appropriately.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, disclosure, alteration, or loss.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Request deletion of your personal information where permitted by law

To make a request, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.

Any updates will be published on this page with the revised effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Email: info@azcarremoval.com.au

Phone: +61 435 976 976